Refund policy
Last Updated: 01/01/2025
Return Window
Returns accepted within 30 days of delivery.
Eligibility
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Items must be unused and in original packaging
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Non-returnable items: perishable goods, gift cards, final sale items, personal care items
Return Process
Email Contact@Wakaooal.shop with your order number and reason for return. Returns without approval will not be accepted.
Refunds
Refunds are processed within 5–10 business days to the original payment method after inspection.
Exchanges
Defective or damaged items may be exchanged. Contact us for instructions.
Return Shipping Costs
Customer pays unless the item is defective or incorrect.